GENERAL TERMS AND CONDITIONS OF SERVICE
(Mil’Cut – Video Editing and Content Strategy Services)
1. Purpose
These General Terms and Conditions of Service (hereinafter the “Terms”) define the conditions under which Mr. Romain MILLOT, trading under the name “Mil’Cut” (hereinafter the “Provider”), supplies post-production, video editing and digital communication strategy services to professional clients (hereinafter the “Client”).
These Terms form the common basis of the business relationship between the Provider and the Client and apply to any order placed with the Provider, regardless of the communication channel used (email, private message, video call, Stripe payment link, etc.).
2. Identification of the Provider
Mr. Romain MILLOT (Mil’Cut)
Micro-enterprise (sole trader)
SIREN: 832 221 105
Address: 12 Rue Voltaire, 78100 Saint-Germain-en-Laye, France
Email: romain.mlt96@gmail.com / rom-mi@hotmail.fr
Phone: +33 6 34 33 25 14
The Provider is registered in France as a micro-enterprise.
VAT not applicable, pursuant to article 293 B of the French Tax Code.
3. Definitions
For the purposes of these Terms:
Provider: Mr. Romain MILLOT, trading as “Mil’Cut”.
Client: any professional individual or legal entity using the services of the Provider.
Service(s): any services provided by the Provider, as described in Article 4.
Deliverable(s): any content delivered to the Client as part of a Service (edited video files, scripts, strategy documents, etc.).
4. Services
The Provider offers, in particular, the following services:
Post-production and video editing services (long-form videos, short-form content, social media videos, etc.);
Scriptwriting for video content;
Digital communication strategy and consulting, including in particular:
editorial calendars / publishing schedules,
content ideas curation,
“content operator”–type support (optimising content, maintaining consistency, etc.).
All Services are performed remotely only.
The Provider does not offer on-site work or filming.
The exact scope of each Service (type of video, formats, number of deliverables, etc.) is specified, as applicable, in a quote, written proposal, email summary, or directly in the description attached to the relevant Stripe payment link.
5. Orders and Formation of the Agreement
An order is considered firm and binding as soon as:
the Client validates a quote or written proposal with the mention “Approved” / “Agreed”, or
the Client makes a payment via a Stripe payment link provided by the Provider, or
the Client confirms in writing further to an offer or summary sent by the Provider, where it is expressly stated that payment or written acceptance implies agreement with these Terms.
Payment for the Service constitutes full and unconditional acceptance of these Terms.
Any specific conditions applicable to a given order (scope of work, price, timetable, number of revisions included, instalment plan, etc.) are set out in the quote, written summary or Stripe payment link.
In case of conflict between such specific conditions and these Terms, the specific conditions indicated in the quote or Stripe link shall prevail.
6. Prices, Currency and VAT
Prices are expressed in euros (€).
Under the French micro-enterprise regime, the Provider is not liable for VAT:
VAT not applicable, article 293 B of the French Tax Code.
The applicable prices are those indicated to the Client at the time of the proposal (quote, email summary, Stripe payment link, etc.). Prices may be updated at any time for future orders. Changes do not affect Services already accepted by the Client.
7. Payment Terms
Unless expressly stated otherwise in the quote, written summary or Stripe payment link:
all Services are payable in full upfront,
via Stripe only.
For some monthly packages or Services with a total amount above €1,000, payment terms (monthly subscription, deposit, instalment plan, etc.) are defined directly in the Stripe payment link or in the corresponding proposal.
The Stripe link and/or the quote are binding with respect to:
the total amount,
any instalment schedule,
the billing frequency (monthly package, per-video payment, deposit, etc.).
No work will begin until:
the agreed payment (or deposit, where applicable) has been received, and
the Provider has received all necessary materials and information to perform the Service (video files, brief, scripts, required access, etc.).
In case of payment incident or chargeback, the Provider may suspend or cancel the delivery of the Deliverables.
8. Timeframes and Delivery
Delivery times are expressed in business days and, where applicable, specified in the quote, written summary or Stripe payment link.
Timeframes start running from the joint receipt of:
the full payment (or agreed deposit), and
all necessary elements required to perform the Service.
Any delay by the Client in providing the required elements (footage, instructions, scripts, access, etc.) will automatically result in a postponement of the delivery date, without any liability on the part of the Provider.
Deliverables are supplied to the Client in digital form (download link, file-sharing platform, etc.).
9. Revisions, Changes and Approval
Unless expressly stated otherwise in the quote, written summary or Stripe payment link, the price for a video editing Service includes:
one initial version of the edit, and
one (1) round of reasonable revisions.
The Stripe payment link may specify a different number of included revision rounds; in that case, the number indicated in the link shall prevail.
“Reasonable revisions” means adjustments that remain consistent with the original brief (timing, text on screen, music changes, minor shot swaps, etc.).
Any request for substantial changes (new creative angle, addition of large amounts of new footage not originally provided, complete script overhaul, etc.) or any additional revision round will:
either be subject to a separate quote, or
be billed as an extra fee based on the hourly or flat rates communicated by the Provider.
After the final included revision, if the Client does not provide feedback within five (5) business days, the Deliverables will be deemed approved.
10. Cancellation and Refunds
If the Client cancels an order:
Before any work has actually started (no working hours spent):
the Provider may, at their discretion, issue a full or partial refund, after deducting any costs already incurred (payment processing fees, preparation work, etc.).
After work has started but before delivery:
the Client acknowledges that the Provider has already invested time and resources into the Service.
In such a case, the Provider reserves the right to:
retain all or part of the amounts paid, or
proceed with a partial refund only, proportionate to the work already completed,
with a minimum non-refundable portion of 30% of the total order amount.
After delivery of the Deliverables:
no refund shall be due. Any further adjustments will be handled within the scope of the included revisions or as an additional paid Service.
If the Provider cancels the Service (except in case of force majeure), they will offer either a postponement or a refund of amounts paid for the unperformed portion of the Service.
11. Intellectual Property and Usage Rights
Subject to third-party rights (including, but not limited to, Artlist and other content libraries), the Provider retains all copyright and moral rights over their creations (edits, animations, graphics, scripts, etc.) until full payment of the Service.
Upon full payment:
the exploitation rights to the final Deliverables are granted to the Client,
for the entire world,
for the legal duration of copyright protection,
for digital distribution of the videos on platforms chosen by the Client (YouTube, Instagram, TikTok, websites, etc.), in connection with the Client’s professional activity.
This transfer only concerns the final versions of the Deliverables.
Project files and working files (editing projects, composition files, etc.) remain the property of the Provider, unless otherwise agreed in writing and subject to additional fees.
The videos produced by the Provider are for the exclusive use of the Client in the course of their own professional activity, subject to compliance with the licences of any third-party content used.
Unless the Client expressly objects in writing, the Provider is authorised to use:
the Client’s name,
logos, and
excerpts of the videos produced,
for portfolio and marketing purposes, including on the Provider’s website, social media and professional communication materials.
12. Use of Third-Party Content (Artlist and others)
The Provider uses, among other tools, the Artlist platform and holds a professional licence allowing them to include music, footage and other content from Artlist in the Deliverables.
The Client acknowledges that:
files from Artlist and other libraries are subject to their own licence terms,
the rights granted to the Client apply to the final Deliverables in accordance with such licences,
the Client may not claim, transfer or exploit these third-party assets separately from the videos and Deliverables provided by the Provider, unless they purchase their own licence directly from the relevant services.
The Provider shall not be held liable for any use by the Client of the Deliverables or third-party content in breach of the applicable licences.
13. Client Obligations
The Client agrees to:
supply content (images, videos, texts, logos, music, etc.) for which they hold the necessary rights for the intended use;
provide the Provider, within the agreed timelines, with all information and materials necessary to perform the Service;
review and approve Deliverables or request revisions within reasonable timeframes.
The Client remains solely responsible for the content of their videos and any consequences thereof (statements made, claims, compliance with applicable laws, etc.).
14. Liability and Force Majeure
The Provider has a best-efforts obligation (“obligation de moyens”), not an obligation of result.
The Provider does not guarantee:
a specific number of views,
any particular performance level,
sales volume or business results.
The Provider shall not be held liable for technical issues or policy changes on distribution platforms (YouTube, Instagram, etc.), nor for any interruptions or limitations arising from such platforms.
The Provider shall not be liable in cases of force majeure, as defined under French law and case law (major outage, serious illness, natural disasters, etc.). In such cases, the Service may be suspended or terminated without compensation, with a possible partial refund for any unperformed portion of the Service.
15. Personal Data
In the context of the business relationship, the Provider may process personal data relating to the Client (name, contact details, billing data, etc.) solely for:
order management,
invoicing,
business relationship follow-up.
Such data are not sold or shared with third parties, except when required by law or when necessary for technical partners (billing software, Stripe, etc.).
The Client has the right to access, rectify and delete their personal data. They can exercise this right by contacting the Provider at the email address indicated in Article 2.
16. Governing Law and Dispute Resolution
These Terms are governed by French law.
In case of a dispute, the parties shall first attempt to resolve the matter amicably. Failing an amicable resolution within a reasonable period, any dispute relating to the interpretation or performance of these Terms shall be submitted to the competent courts of the district where the Provider’s registered office is located, even in the event of multiple defendants or third-party claims.
17. Acceptance of the Terms
The Client declares that they have read and accepted these Terms without reservation.
Validation of a quote, payment of an invoice or payment via a Stripe link implies full acceptance of these Terms.
Si tu veux, je peux maintenant te préparer :
une version courte “Website / Notion” (3–4 blocs max),
et/ou la phrase type à ajouter dans tes emails + description Stripe pour lier clairement le paiement à l’acceptation de ces Terms.
Privacy & Data Protection
1. Data Controller
The data controller for all personal data processed in the context of Mil’Cut’s services is:
Mr. Romain MILLOT (Mil’Cut)
12 Rue Voltaire, 78100 Saint-Germain-en-Laye, France
Email: romain.mlt96@gmail.com
2. What Personal Data Is Collected
In the course of providing Services and managing the business relationship, the Provider may collect and process the following categories of personal data:
Identification and contact details: first name, last name, company name, role, email address, phone number, postal address;
Billing and payment information: invoicing details, payment history (payment data is processed by Stripe, the Provider does not store full card details);
Project-related data: content and files provided for editing (video files, scripts, brand assets, etc.), instructions and feedback;
Communication data: emails, messages and call summaries exchanged with the Client;
Technical data in a limited way (for the website): standard server logs and any strictly necessary cookies.
The Provider does not intentionally collect sensitive data (such as health data, political opinions, etc.). If such data were provided by the Client through the content, the Client remains solely responsible for it.
3. Purposes and Legal Bases
Personal data is processed for the following purposes:
Performance of the contract with the Client:
managing requests for information and quotes,
providing the Services (video editing, consulting, content strategy),
delivering the Deliverables,
handling support and communication about the project.
Compliance with legal obligations:
issuing and storing invoices and accounting documents,
responding to lawful requests from public authorities where required.
Legitimate interests of the Provider:
managing and improving the client relationship,
protecting the Provider’s rights in case of disputes,
showcasing anonymised or identified client work as portfolio, where the Client has not objected (see Intellectual Property / Portfolio section of the Terms).
Where required by law (for example, for certain newsletters or marketing communications), the Provider may rely on the Client’s consent, which can be withdrawn at any time.
4. Data Retention
Personal data is retained only for as long as necessary for the purposes described above, and in particular:
client and project data: for the duration of the business relationship and for a reasonable period thereafter (for example, up to 5 years) to manage potential follow-up or disputes;
invoices and accounting records: for the period required by applicable law (in many cases up to 10 years);
technical logs: for the time needed to ensure security and proper functioning of the website.
After these periods, data may be archived with restricted access, or deleted or anonymised.
5. Data Recipients and Third-Party Services
Personal data is not sold or rented to third parties.
However, for the purposes mentioned above, the Provider may share data with trusted technical service providers, such as:
Stripe (online payment processing),
email and hosting providers,
file storage and collaboration tools (e.g. cloud storage, project management tools),
accounting or invoicing software,
website hosting providers.
These service providers act as processors and are contractually bound to process data only on the Provider’s instructions and to implement appropriate security measures.
Data may be transferred outside the European Union when the tools used host their data there. In such cases, the Provider endeavours to work with services offering adequate guarantees (for example, standard contractual clauses or equivalent safeguards).
6. Security
The Provider takes reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no method of transmission or storage is completely secure, and the Client acknowledges that there is always an inherent risk in transmitting data online.
7. Client Rights
In accordance with applicable data protection laws (including the EU General Data Protection Regulation – GDPR), the Client has the following rights regarding their personal data:
right of access;
right to rectification of inaccurate or incomplete data;
right to erasure (“right to be forgotten”) in certain circumstances;
right to restriction of processing in certain circumstances;
right to object to processing based on legitimate interest;
right to data portability, where applicable.
The Client may exercise these rights by contacting the Provider at: romain.mlt96@gmail.com.
A proof of identity may be requested before processing the request.
The Client also has the right to lodge a complaint with the competent supervisory authority (for example, the CNIL in France) if they consider that their rights have not been respected.
8. Updates to This Privacy Section
This Privacy & Data Protection section may be updated from time to time, in particular to reflect changes in legal requirements or in the Provider’s practices.
The version in force is the one available on the website at the time of consultation.
In the event of significant changes, the Provider may inform existing Clients by reasonable means (for example, by email).